9 technology trends to watch out during the COVID-19 pandemic - The Comprehensive Minds

9 Technology Trends to Watch Out During the COVID-19 Pandemic

technology trends to watch out during the COVID-19


The COVID-19 pandemic has taken 9 major technology trends to the next level, including digital payments, telehealth, and robotics.

These technologies can help reduce the spread of the coronavirus and help companies stay open.

Technology can help make society more resilient to the pandemic and other threats.

During the COVID-19 pandemic, technology is playing a crucial role in the functioning of our society in times of containment and quarantine. And these technologies can have a lasting effect even after the pandemic.


Here are 9 technology trends that can help build a resilient society, along with an analysis of their impact on the way we do business, trade, work, produce goods, learn, seek medical services, and have fun.


1. Online shopping and robot deliveries


At the end of 2002, the SARS epidemic led to tremendous growth in B2B and B2C online market platforms in China.


Likewise, COVID-19 has turned online shopping globally from great to indispensable. Some Beijing bars even continued to offer happy hour through online ordering and delivery.


technology trends to watch out during the COVID-19

Online shopping should be supported by a robust logistics system. Personal delivery is not immune to the virus. Many delivery companies and restaurants in the US and China offer contactless delivery services, where goods are picked up and dropped off at a specific location instead of getting through the hands of the deliverer and customer. Chinese e-commerce giants are also accelerating their robot delivery development. Before robotic delivery services spread, however, delivery companies must create clear protocols to protect the hygienic condition of the goods delivered.


Robots can deliver food and goods without human contact.


2. Digital and contactless payments


Cash can transmit the virus, so the central banks of China, the United States, and South Korea have taken various measures to ensure that banknotes are clean before they are placed on the market. Now, digital contactless payments in the form of cards or e-wallets are the recommended payment method to help prevent the spread of COVID-19. With digital payments, people can make online purchases and payments for goods and services, pay their utility bills, and get stimulus money faster.



However, according to the World Bank, more than 1.7 billion people do not have a bank account and therefore have no easy access to digital payments. The availability of digital payments also depends on the availability of the internet, equipment, and network for digital cash processing.


3. Teleworking


Many companies have asked their employees to work from home. Teleworking is made possible through technologies such as Virtual Private Networks (VPNs), Voice over Internet Protocol (VoIP), virtual meetings, cloud technology, workplace collaboration tools, and even mobile technologies. Face recognition that enables a person to appear in front of a virtual background to protect the privacy of their home. Teleworking not only prevents the spread of viruses, but it also saves travel time and offers more flexibility.


However, teleworking poses challenges for employers and employees. Information security, privacy, and timely technical support can be major issues, as the recent class actions against Zoom have shown. Teleworking can also complicate labor law issues, including issues related to a safe work environment and tax issues. Employees can experience loneliness and work-life balance. If teleworking becomes more common after the COVID-19 pandemic, employers could decide to cut rental costs and recruit employees from areas with lower labor costs.


Laws and regulations need to be updated to take teleworking into account and more psychological research is needed to understand the impact teleworking has on people.


Employees value collaboration and communication, loneliness, and the inability to overcome their main difficulties at work from home.



Additionally, not all transactions can be done at home, which makes a difference. According to the U.S. Department of Labor Statistics, about 25% of employees worked from home at least occasionally between 2017 and 2018. Workers with a college degree are at least five times more likely to work, which allows them to work from home compared to people with a high school degree. In some professions, such as medical service and manufacturing, opportunities may not exist. Data flow and fee guidelines should be adjusted if the volume of cross-border digital services increases significantly.


4. Distance learning

By mid-April, 191 countries had announced or implemented school or university closings, which affected 1.57 billion students. Many agencies offer online courses to ensure quarantine measures do not disrupt education. The technologies used in distance learning are similar to distance learning and also include robotic robots for virtual reality, augmented reality, 3D printing, and artificial intelligence.



One of the concerns about distance learning is the possibility that technology will create a larger gap in terms of digital readiness and income levels. Distance learning can put economic pressure on parents - more often women - who have to stay home to care for their children, and potentially lose productivity.


5. Telehealth


 Telehealth can be an effective tool in preventing the spread of COVID-19 while providing much-needed basic services. You can monitor vital signs with personal wearable IoT devices. Chatbots can diagnose early based on symptoms identified by patients.



However, in countries with high treatment costs, it is important to ensure that Telehealth is insured. Telehealth also requires a certain level of technical knowledge as well as a good internet connection. With medical services being one of the most regulated companies, doctors can usually only care for patients who live in the same jurisdiction. At the time of writing, regulations may not dictate a world where the telehealth technique is available.


6. Web entertainment

While quarantine measures have drastically reduced human interaction, human creativity enables celebrating online. Cloud travel and streaming of online concerts have taken over the world. Chinese film production companies have also uploaded films. Museums and international cultural heritage sites offer virtual tours. The flow of online games has also been at an all-time high since the outbreak.




7. Supply chain 4.0

The COVID-19 pandemic disrupted the global supply chain. Some plants are completely closed due to distancing and quarantine orders. As the demand for food and personal protective equipment increases, some countries have put different embargoes on their exports. The heavy reliance on paper documents, the invisibility of the data, and the lack of diversity and flexibility have made the existing supply chain system vulnerable to all pandemics.



The key technologies of the fourth industrial revolution such as big data, cloud computing, the Internet of Things (IoT), and the blockchain are building a supply chain management system that improves data stability and facilitates data exchange in the future.


8. 3D printing

3D printing technology was introduced to lessen the impact on the supply chain and reduce the embargo on the export of personal protective equipment. 3D printing allows production to be flexible: the same printer can be used to create different products from different design files and materials, and simple parts can be produced quickly on-site without the need for a slow procurement process and long waiting times for the packages to arrive are.



Mass production in 3D printing faces some obstacles. First, the manufacture of patented material can create intellectual property problems. Second, the manufacture of some products, such as surgical masks, official approval, which can take some time to obtain. Other unresolved issues include how design files should be protected from the effects of patent regulations, place of origin and trade volume, and liability for 3D printed products.


9. Robotics and drones


COVID-19 has made it clear to the world how much we expect things to work so that people can communicate. Labor-intensive companies such as retail, grocery, manufacturing, and logistics are the hardest hit.



COVID-19 has vastly improved the use of robots and robotics research. For the past few weeks, robots have been using area and food disinfection for people in quarantine. The drones went to the dogs and delivered items.

Although some reports predict that robots will replace many manufacturing orders in the future, new jobs will be created in the process. Policies need to be developed to ensure that the workforce receives sufficient change and social well-being.


The importance of digital preparation

COVID-19 has demonstrated the importance of digital readiness, which allows business and life to continuing as normal during a pandemic - as much as possible. Building the infrastructure to support the digital world and deploying the latest technologies is critical for any company or country to be competitive in the post-COVID-19 world, as well as a people-centered and inclusive approach to technology management.


According to the BBC, around 200 million people will lose their jobs due to COVID-19. And the financial burden often rests on the weakest in society. Digitization and pandemics have accelerated changes in the jobs available to people. How can the impact on the majority of the workforce and those most at risk be mitigated? This is a topic that all industries and countries are confronted with and that deserves our attention in a timely and personal manner.

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